For each visitor to our website, our web server automatically recognizes only the IP address of your computer. When you visit the CFF Website to manage your MyiClub account, subscribe to fitness program/class schedules, and or sign-up for our Newsletter you may choose to give us basic information: name, email address, mailing address, ZIP code, phone, and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. When you visit our website, we may collect more information: your Internet service provider's address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.
The personal information we collect is above all intended to offer better customer service and to improve communications. The customer information you provide can help CFF provide greater security and inform you of products and services that may be of interest.
CFF is proud to be a certified PCI DSS Compliant Service Provider. The CFF website uses Secure Socket Layer (SSL) technology to encrypt personal information such as User IDs, Passwords, and account information over the Internet. Any information provided to you is scrambled en route and decoded once it reaches your browser. We take the following steps to protect our customers' personal information against loss, misuse, and alteration.
To delete your name from the CFF email mailing list, simply contact us by email at info[@]calfamfit.com or by selecting the “unsubscribe” link at the bottom of any CFF email. Be sure to provide your full name, mailing address, email address, and phone number. We appreciate your patience as it may take up to six to eight weeks to process your request from the date of receipt.
CFF adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children's Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.
This children's privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.
The CFF Privacy Guidelines express our absolute commitment to integrity, our related corporate values and ethical standards and the associated business conduct we expect from all our employees. The guidelines include very specific guidelines concerning the safeguarding of confidential information, which includes customer information. In general, these guidelines limit employee access to confidential information, and limit the use and disclosure of such information to specifically authorized processes and transactions. If it is determined that employees have violated the guidelines, corrective action may be taken, including immediate dismissal.
CFF makes reasonable efforts to maintain the security of your personal information in order to prevent unauthorized access to it through the use of technology and internal procedures.
We currently contract with online partners to help manage and optimize our Internet business and communications. We use them to send emails that you have agreed to receive. Web cookies are used in those email messages and at our website to help us measure the effectiveness of those emails. You can "opt out" of these emails at any time by unsubscribing from CFF's email mailing list. We reserve the right to change email providers at any time.
If required by law, CFF may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take reasonable steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
Consent to Receive Telemarketing Calls & Texts
By agreeing and checking the Terms and Condition’s box, I authorize CFF and ABC Financial Services to deliver to me, at the telephone, cellphone, or email address(es) provided, telemarketing calls, emails and texts and informational calls, emails and texts. I UNDERSTAND THAT I AM NOT REQUIRED TO AGREE TO BE CONTACTED AS A CONDITION OF PURCHASING ANY PROPERTY, GOODS OR SERVICES. I can request to not be contacted by CFF by emailing DNC@calfamfit.com or calling 916.987.2030 x7867 (S-T-O-P) or writing to the postal address below.
Postal: P.O. Box 2960, Orangevale, CA 95662
Phone: 916-987-2030 (Customer Service)
Hours of Operation: Monday-Friday, 8am-5pm, Pacific Standard Time