CAL FIT MOBILE APP FAQs

Registration Information & FAQs

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To start, please follow the download links listed above, or download by searching California Family Fitness on your chosen app store.

Once you've downloaded the app to your device, open it and click create account.

 

  1. This is the most important step! Fill out your information.

    Please make sure to include the same email address that we have associated with your Cal Fit membership. If you don't know your current email on file with us, you can check with the front desk at any available Cal Fit club.

    Select “I am a member of California Family Fitness and I have a member barcode

    Enter your barcode number (found on the back of your Cal Fit membership card), If you do not know your barcode number, you can check with the front desk at any available Cal Fit club.

    Read and agree to the terms and conditions and liability waiver.

    Click Register Now. You will receive a Cal Fit Registration Verification email.
  2. Inside the email, click Complete Your Email Verification. You will then be prompted to create a password.
  3. Once your top secret password has been created, click “Finalize Registration”.
  4. You're almost done! On the next page, click Finalize Group Fitness reservations.
  5. On the next page, please enter the email you just verified for the app, and check your email one more time for an email from Group Fitness by Cal Fit.
  6. Inside the email from Group Fitness by Cal Fit, click Create New Password to set your Group Fitness Class reservation password.
  7. On the next page, you will be prompted to create your Group Fitness password. Once your password is confirmed, you’re set.

Yes, you will need to re-register to use the new app.

Account info from the previous Cal Fit app is not associated with the new app. Please follow the instructions in the "How do I download the app and register an account" area at the top of this page.

We have created quick reference guide to highlight each feature and navigate our new app.

DOWNLOAD QUICK REFERENCE GUIDE

In many cases, a simple "sync" can ensure that your app is fully up to date. Detailed instructions below.

To start, navigate to the "Me" section of the app at the bottom right of the home screen.

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Then click the "settings" cog in the upper right hand corner.

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On the settings screen, find and click the "sync" icon near the bottom to download the latest updates.

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Our new app is available for desktop users here: https://californiafamilyfitness.virtuagym.com/


General Account Registration: apps.californiafamilyfitness.com/register/
You must register a new account to establish a profile on our new app. Please follow the directions in the "How do I download the app and register an account?" FAQ above.


Group Fitness Registration:
Your General Account registration is used to create your Group Fitness account. You need to be registered on the new app in order to reserve Cal Fit Group Fitness Classes. 

 

 

Once you've got your Group Fitness by Cal Fit account set up, you can reserve your spot in group fitness classes on any computer using this link and your Group Fitness account info:

https://www.californiafamilyfitness.com/classes

CHECK IN:
Our front desk staff is happy to check you in before your class starts!

Make sure to get to class a little early to give us time to get you checked in.

 

The following error has been reported by Android users while attempting to reserve/login to the Group Fitness area. 

 

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This issue occurs when a browser or a browser extension is blocking 3rd party cookies. Our Group Fitness scheduler requires cookies to function properly.

 

The current fix for the above issue is to add our Group Fitness class schedule page to your whitelisted websites in your browser/browser extension(s) in order to allow cookies to be stored by our Group Fitness scheduler.

 

Class Schedule URL(App):
https://www.californiafamilyfitness.com/schedule

Class Schedule URL (Website - Classes Page):

https://www.californiafamilyfitness.com/classes

 

After your app registration is complete, watch your inbox for an email from Group Fitness by Cal Fit.

  • Use the link in your Group Fitness by Cal Fit email to set a new password and complete your Group Fitness registration.
  • Find the class schedule tile in the app and login using your Group Fitness by Cal Fit info. Now you're set to register for classes and reserve your spot!

Once you have your class reserved, please visit the front desk and have your member barcode handy.

Let the front desk know which class you are checking in to and a team member will be happy to check you into your class. 

If you do not have/know your barcode, staff can look you up with your phone number and/or email address.

View group fitness classes that you have already reserved.

First login to your group fitness account by accessing the "My Account" area of the scheduler:

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After you've logged in, you will see the "Account Info" area. Open the collapsible menu.

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Click "Schedule" to view your current schedule of reserved classes.

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Cancelling a class

You can cancel a class you have already reserved while viewing your schedule by clicking the "cancel" button on the right hand side of the class listing. Once processed, you will receive a confirmation of your cancellation.

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Classes are available to be reserved up to 7 days in advance.

You can view class schedules further in advance, but reservations are set at 7 days prior.

 

If you do not receive an email automatically from Group Fitness by Cal Fit after registering for the app, please do the following:

  • Login to the app and navigate to the class schedule.
  • In the upper right, click "My Account"
  • On the next screen click the "Need new password?" option.
  • Enter the email address you have associated with your Cal Fit app account.
  • Once you set a new password for your Group Fitness account, you will be ready to go reserve your spot in class!

You can filter by time of day, class type, instructor, and location by using the "filter" pin in the upper right of the Class Schedule. 

 

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Once clicked, the filter pin will turn blue, and different options will be available. 

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Select your home location and any other filters you require and your class view will change accordingly.

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If you have used the provided solutions on this page, and they do not resolve your app issue(s), please visit our App Help Request Page and submit a help request.

 

SUBMIT AN APP HELP REQUEST

 

A team member will be in contact with you as soon as possible to help resolve your app issue(s).